The 4 Stages of The Journey

Simple, clear steps that every restaurant can follow.

Attract

Get discovered by hungry locals. Ads, SEO, and local search put you where diners are already looking.

Nurture

Keep the conversation going with friendly, timely AI follow-ups until they’re ready to book.

Close

Convert interest into reservations and orders with easy booking, payments, and reminders.

Cheerlead

Turn happy guests into 5★ reviews, referrals, and loyal regulars — on autopilot.

About Tim Hershberger | Automate The Journey

Helping Small Business Owners Compete

Without getting burned or overwhelmed.

I’ve watched independent businesses lose time and revenue because they don’t have the compounding systems big companies use. Our mission is to fix that—by installing done-for-you automation + AI Teammates that capture intent, follow up 24/7, and convert more clients without extra staff.

Mission-first Human QA No hype
800+service businesses powered by our playbooks
+70reviews in 90 days—typical surge in wellness
8–10 hrs/wksaved with AI Teammates
Founder illustration — Tim building systems

Why I Do This

I’ve always believed small business owners deserve better.

Big corporations often win not because they’re better — but because they’ve mastered marketing. And I want to level the playing field.

That’s why I created Automate The Journey — to make world-class marketing and automation tools simple, honest, and accessible to the everyday entrepreneur.

No hype. No empty promises. Just systems that save you time, earn trust, and help you grow.

How I help

At Automate The Journey, we don’t chase trends — we focus on the Customer Journey. That’s the path your customers take from “never heard of you” to “can’t stop telling friends about you.” Here’s how we help you master each step:

1 Attract
Get found by the right people (SEO, local search, paid ads that actually convert).
2 Nurture
Build trust automatically with the right follow-ups, emails, and messages.
3 Close
Make it easy for customers to buy, book, or hire you — no chasing.
4 Cheerlead
Turn happy customers into promoters through reviews and referrals.

It’s simple, proven, and built around your business — not a cookie-cutter agency plan.

Hi, I’m Tim.

I’ve spent two decades helping service brands grow—inside scrappy teams and multi-location operations. The pattern was obvious: owners win when follow-up is automatic, not heroic. I’m a husband, dad, and lifelong tinkerer who loves helping entrepreneurs find clarity in the chaos.

When I’m not mapping out campaigns, I’m usually spending time with family, exploring new tech tools, or testing new automation ideas to make life easier for business owners like you.

I believe marketing should feel like an ally, not an anxiety.

What we focus on

  • Installing Quick Wins in days, not months
  • Building simple, compounding systems over hacks
  • Keeping your voice intact (human QA on every flow)

A few snapshots

FAQ

Is this a DIY tool?

No. It’s done-for-you. We install, configure, and QA your stack. You get the outcomes, not homework.

How fast can we go live?

Most go live in about a week. We start with Instant Booking and Missed-Call Text-Back so wins show up quickly.

Do you work with my niche?

Yes—coaches/consultants, wellness, legal, accounting, and service pros. We adapt copy, compliance, and follow-ups to your workflow.

How do you price?

Predictable, value-based tiers with generous usage. Start free for 30 days—then choose a plan that fits the time you’re saving.

What happens on the 15-min call?

We’ll map your current journey, identify the fastest Quick Wins, and project your first-30-days lift (time saved, close-rate, reviews). If it’s not a fit, we’ll point you in the right direction—no pressure.

Give your small business big-marketing systems.

Start with a 15-minute consult or watch the free training.