1) Information we collect

• Account info: business name, email, phone, billing details.
• Client data you provide: contacts, conversation history, bookings (we process on your behalf).
• Usage data: logs, device/browser info, approximate location, cookies.
• Communications: emails/SMS with us, feedback, support tickets.

2) How we use information

• Deliver and improve services (install automations, train AI teammates, support).
• Operate communications you direct (emails/SMS to your clients), and report performance.
• Billing, account, and legal compliance.
• Security, fraud prevention, abuse detection.
• With consent, to share marketing resources (you can opt out anytime).

3) How we share information

• Vendors: service providers like email/SMS gateways, analytics, hosting.
• Legal: to comply with law or protect rights, safety, and security.
• Business transfers: if we undergo a reorganization or sale, where permitted.

4) Your choices & rights

• Access, update, or delete account data by contacting us.
• Opt out of marketing emails via unsubscribe links.
• For your client data, you act as data controller; we’ll help you fulfill access/erase requests.

5) Data retention

We keep data while your account is active and for a reasonable period afterward for backups, legal, and audit purposes—then delete or anonymize where possible.

6) Security

We use reasonable technical and organizational measures. See the Trust Center for details.

7) International users

Data may be processed in the U.S. and other countries with different laws. Where required, we use appropriate safeguards.

8) Children

Our services target businesses, not children. We don’t knowingly collect data from children.

9) Changes

We may update this notice. We’ll post updates here and adjust the date above.

10) Contact

Privacy questions or requests: [email protected]